Included services & holiday information

Included services

Cuisine & Indulgence

  • Half board with breakfast and evening menu
  • Breakfast buffet from 7:30 am to 10:30 am
  • 6-course evening menu with choices and a large salad and antipasti buffet (7:00 pm ‑ 8:30 pm)
  • Vegan, vegetarian, gluten-free or lactose-free dishes on request
  • Consideration of food intolerances with prior notice
  • Revitalised Grander water throughout the hotel
  • Vitamin and tea bar in the wellness area

Wellness & Relaxation

  • Indoor pool (10 × 4 m), open from 6:30 am to 8:00 pm
  • Heated outdoor infinity pool (15 × 6 m, 32 °C), open year‑round
  • Whirlpool, heated from 1:30 pm to 7:30 pm
  • Natural swimming pond (open in summer)
  • Sauna area with clay sauna, herbal sauna, brine steam bath and Finnish outdoor sauna with colour light therapy
  • Ice fountain, bucket shower, experience shower, foot whirlpool
  • Relaxation rooms and sunbathing lawns in the garden
  • Wellness bag with bathrobe and slippers in the room
  • Yoga and meditation sessions in the hotel’s own yurt
    (part of the weekly programme)

Activities & Movement

  • Weekly exercise and activity programme featuring two guided alpine hikes starting from the hotel with qualified hiking guides, plus yoga, qi gong and Pilates in the yurt
  • Fitness room with panoramic view (06:30 am – 10:00 pm)
  • Free mountain bike rental (e-bikes available for a fee)
  • Brixen Südtirol Guest Pass for free use of public transport (buses, regional trains, some cable cars) as well as one free ascent and descent daily on three mountain lifts in the surrounding area and museum access in the Isarco Valley (except during two months of peak season)
  • Hiking and leisure tips in the morning post and directly at reception

Comfort & Service

  • Free Wi-Fi throughout the hotel and in all rooms
  • Free outdoor parking
  • Reception staffed from 07:30 am to 10:30 pm
    (24-hour emergency number  available)
  • Safe in all rooms
  • Use of the wellness area on arrival and departure days
  • Interactive information screen in the lobby
    (weather, routes, timetables, events)
  • QR code access to digital hotel information
  • Daily morning post with tips and information
  • Bath towels in the wellness area and at the pool
  • Use of the ski room with boot warmer

Holiday information

Booking & Deposit

A booking is considered binding once written confirmation has been received. To confirm your reservation, a deposit of 20% of the total amount is required. The deposit can be made by credit card or bank transfer directly during the booking process. Without the deposit, no booking confirmation can be issued. Payment links are included in the booking confirmation.

Payment options on site

Accepted payment methods: cash, EC card, American Express, Visa, Mastercard Club and all common credit cards.
Please note the legal limit for cash payment in Italy.

Room categories & Requests

Bookings apply to a room category, not to a specific Zimmernummer or floor.
Layouts and furnishings may vary slightly within a category.

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Arrival and departure

Check-in: from 2:00 pm
If you arrive earlier, you are of course welcome to use our wellness area.
Breakfast on the day of arrival is available on request for an additional charge.

Check-out: by 11:00 am
The wellness area is available free of charge on the day of departure.
Late check-out: on request and subject to availability until 6:00 pm (for a fee).

Smoking

Hotel Sun is a non-smoking hotel. However, smokers can use the cosy smoking lounge in the bar area.

Pets

Dogs are very welcome – please indicate this when booking. The stay for your four-legged companion costs €25.00 per day (without food).
We kindly ask for your understanding that pets are not allowed in the dining rooms, wellness area or pool area.
If additional final cleaning is required, we reserve the right to charge this separately.
Your four-legged companion is welcome to feel at home in the rooms and designated areas.